These terms provide general information about use of this website and the HVAC services offered by Lloyd's Heating & Air. A written estimate, proposal or work order may include additional terms specific to a job.
1. Scope of Services
Lloyd's provides heating, ventilation, air-conditioning and related services that may include installation, maintenance, repair and emergency response. Work is subject to availability, site conditions and an approved estimate or work order.
2. Estimates and Pricing
Information provided by phone or through the website may be preliminary. The final scope and price should be confirmed in the applicable estimate or work order. If additional issues are discovered during service, Lloyd's will explain the proposed additional work before proceeding when authorization is required.
3. Payment Terms
Payment terms and accepted payment methods are stated in the applicable estimate, invoice or work order.
4. Customer Responsibilities
Customers should provide safe access to HVAC equipment, secure pets, clear the immediate work area and ensure an authorized adult is available when required for the appointment.
5. Cancellations and Rescheduling
Please call as soon as possible if an appointment must be cancelled or rescheduled. Any fee or notice requirement must be stated in the customer's estimate, work order or scheduling confirmation.
6. Warranties
Any applicable labor, parts or manufacturer warranty will be stated in the estimate, invoice, work order or manufacturer documentation for the specific job.
7. Website Use
Website content is provided for general information and does not replace an on-site assessment or written scope of work. Do not misuse the website, attempt unauthorized access or interfere with its operation.
8. Governing Law
These terms are governed by applicable Florida law. Job-specific agreements may contain additional dispute or venue provisions.
9. Changes
These terms may be updated as business practices or website features change. The revision date shown above identifies this version.
10. Contact
Lloyd's Heating & Air11633 Philips Highway
Jacksonville, FL 32256
904-222-2121
lloydsheatingandair.com